Hiring an AC Repair Company? Make Sure to Ask These Questions
If your air-conditioning system no longer works as well as it used to, you’ll need to call an air conditioning repair contractor. This way, you can have your system fixed by people who have the right tools and skills to repair the issue and bring your AC back to great shape. But here’s one thing you should remember: not all contractors are created equal. To ensure you’ll find the right company to hire, you’ll need to ask the following questions:
Are you licensed and insured?
HVAC contractors in Texas need to have an Air Conditioning and Refrigeration Contractor’s license before they can legally operate their business. So, when looking for an air-conditioning contractor, make sure to ask if they have this license and if it’s valid and up-to-date. Don’t forget to check their insurance, too! The contractor must have workers’ compensation, liability insurance, and other forms of cover, and their insurance policies should be active.
Can you provide references?
Before hiring any company, you need to ask them for a minimum of three references. This way, you can get in touch with their other clients and get their feedback on the contractor’s performance. If most of them say that they’re satisfied with the level of service they’ve received, it’s a sign that you can entrust your AC repair needs to the company.
Do you offer warranties?
Ideally, the answer to this question is “Yes”. The contractor should give you a copy of the manufacturer’s warranty on all the parts they’ll install, and they should provide a warranty for their labor as well. Ask what they would do in the event that you’re not satisfied with their service. Will they give you a refund or offer to fix the issue without any charge?
Asking these questions will help you find the best air conditioning repair contractor in your area. If you live in Springfield, IL, though, there’s no need to search since Mike Bergen Heating and Cooling is here to help! We provide professional AC repair services and can give your unit a new lease of life. Call us now at (217) 210-0042 to receive a free estimate!