Frequently Asked Questions

At Mike Bergen Heating and Cooling, we are happy to meet new people and answer their questions regarding your heating and air conditioning install and repair services. Our customer-friendly policies have allowed us to become one of the leading companies in Springfield, IL and that is accomplishment with which we are extremely proud. We get new inquiries daily and here are the answers to some of the most common questions that we are asked.

How Long Have You Been in Business?

We opened doors in 2016 but our professional experience is much greater. At Mike Bergen Heating and Cooling, we have been in the heating and cooling industry for several years, and we use our expertise to work on furnaces, HVACs, and ACs of any make and model.

How Often Should I Clean the Filters of My AC?

We advise our clients to wash and clean their filters at least once a month. This will minimize the accumulation of dirt and dust particles and will prevent blockages that can compromise the functionality of your heating and cooling unit.

How Can I Know If My AC Is Broken?

A broken AC or HVAC cannot go unnoticed. There are several signs such as odd noises, nasty odors, and airflow drops or surges that indicate that something is wrong with your unit. Even abnormally elevated electricity bills can be a direct result of a malfunction in your device. Give us a call if you notice any of these signs and have us check your system.

Can You Repair My Furnace?

Yes, we can. We specialize in furnace repair and can remedy different issues with your device to restore its original condition and functionality.

When Should I Replace My AC?

In our opinion, two scenarios prompt the replacement of an air conditioner – irreparable damage and launching of new technology. Sometimes the damage is either too great or too expensive to repair and in such cases, purchasing a new system is the best course of action. Heating and cooling technology, like any technology, evolves and reaches a point when older units are obsolete. This process takes about a decade, which is also the life expectancy of almost all HVACs and ACs.

Can You Install My Heating Device?

Yes. We have the know-how and technical capacity to handle flawlessly AC, HVAC, and heating install projects. We mount all devices by drilling to a minimum to protect the walls from structural flaws. We also use quality holding brackets to safety affix units.

Can You Work on Commercial Heating and Cooling Units?

Many businesses in Springfield, IL keep the contact info about us because they know that we are capable technicians who can install, repair, and maintain their commercial heating and cooling systems in top condition.

How Long Will It Take for You to Repair My HVAC?

Each HVAC repair project has its unique set of challenges so until we see the degree of the damage, we cannot give you an exact estimate. However, we can tell you that we aim to complete all jobs as quickly as possible.

How Can I Ask for an Estimate?

By giving us a phone call or filling the online form that we have on our website. Regardless of the method that you choose, we are ready to provide you with a free quote that will be tailored to your specific needs.

Call (217) 210-0042 now to book our furnace repair service or any of our other options. We can make things easier for you!

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